口语实战演练：如何转接客户来电[2]_商贸英语

a: good afternoon, sales department. may i help you?

　下午好，销售部，我能帮你什么忙吗？

　b: could i speak to mr. bush, please?

　可以和bush先生说话吗？

　a: i’ll see if he is available. who shall i say is calling, please?

　我要看一看他是否在。请问我得告诉他谁打来的？

　b: john smith.

　a: hold the line, please. mr. bush is in a meeting with the managing director at the moment, i’m afraid. can i help you?

请别挂机，bush先生正在和总经理开会，我可以帮你忙吗？

　b: well, i want to discuss with him the new contract we signed last week.

　好的，我想跟他讨论一下我们上星期签订的合同。

　a: i don’t think the meeting will go on much longer. shall i ask him to call you when he is free?

　我想会议不会开得太久，我让他有空给你打电话，好吗？

　b: yes, that would be easiest.

　是的，那样最好了。

　a: could i have your name again, please?

　请再一次告诉我你的姓名，好吗？

　b: yes. it’s john smith.

　好的，我叫john smith。

　a: and the number?

　电话号码呢？

　b: 021-64358796

　a: ok. you’ll be hearing from mr. bush later in the morning then, mr. smith.

　好的，smith先生，早上晚些时候，你会收到bush先生的电话。

　b: thank you for your help. good-bye.

　谢谢你的帮助，再见。

　a: you are welcome. good-bye.

　别客气，再见。