口语实战演练：如何转接客户来电[1]_商贸英语
四通公司, 您好，我是mary。
b: hello, i’d like to speak to mr. hunter, please.
你好，我想找hunter先生。
a: may i ask who is calling, please?
请问您是哪位？
b: my name is herbert wood of ibm computer company.
我是ibm电脑公司的herbert wood.
a: thank you, mr. wood. one moment, please… (into pbx) mr. hunter, mr. wood of ibm computer company is on the line.
谢谢，wood先生，请稍等。（打内线电话）hunter先生，ibm电脑公司的wood先生找您。
c: can you find out what he wants?
你可以问他有什么事吗？
a: yes, mr. hunter. (to caller) i’m sorry to have kept you waiting, mr. wood. mr. hunter is rather busy right now and would like to know what you wish to speak to him about.
好的，hunter先生。（对来电者说）对不起wood先生，让您久等了。hunter先生现在非常忙，他想知道你有什么事对他说。
b: yes, i want to buy some computer software and talk about developing some other software. i don’t know whether he is interested in that or not?
是的，我想买一些计算机软件，另外再谈一谈开发一些其它的软件。我不知道他是否有兴趣。
a: i see. thank you very much, mr. wood. would you wait a moment, please? (to pbx) mr hunter, mr. wood wants to buy some computer software.
我明白了，非常感谢，wood先生。请你等一下好吗？（打内线电话）hunter先生，wood先生想买一些计算机软件。
c: i see. put him on line two.
好的，请转到2号线。
a: yes, mr. hunter. (to caller) mr. wood, i’m very sorry to have kept you waiting. i’ll put you through to mr. hunter.
好的，hunter先生。（对来电者）wood先生，不好意思让你久等了，我把你的电话接给hunter先生。