口语实战演练：如何转接客户来电(4)_商务口语

a: good morning. ntt co…
早上好，ntt公司。
b: hello. may i speak to mr. ira black, head of the export section, please?
　你好，可以和出口部负责人ira black先生通话吗？

a: i’m sorry. mr. black has just gone out. may i ask who’s calling?
　对不起，black先生刚出去。可以问一下您是哪位吗？
b: this is john carter from ace consultant. would you please tell me when i could get a hold of him?
　我是ace咨询公司的john carter. 请你告诉我什么时候能找到他。

a: i really have no idea when mr. black could be available in the office. could you call back later or would you mind leaving a message?
　我真的一点都不知道black先生什么时候会在办公室。您可以过一会儿再打来或者给他留言吗？
b: i think it’s better for me to leave a message. but it’s important and urgent. please make sure he gets this message.
　我觉得还是留下一个口信比较好。不过这件事很要紧，请一定将留言传达给他。

a: i see. i’m sure to pass your messages to mr. black.
　明白了，我一定把您的留言传达给black先生。
b: good. would you mind telling him that due to some sudden changes, do not fill out any orders for nnc corporation until further notice? it’s very important. i’ll explain later.
　那就好，你可以告诉他，由于意外变化，在进一步通知之前，请勿给nnc公司发货。事关重大，稍后我会做出解释。
a: okay, let me repeat your message to see if i’ve got it all.
　行。我重复一遍留言，看看是否记全了。