电话英语实例：Business Telephone_商务口语

o: tanaka general enterprises, switchboard. who[m] do you wish to speak to?
c: this is charles harrison. i’d like to speak with mr. momotaro tanaka.

o: please hold. (on hold) he is not at his desk. may i take a message?
c: i wanted to confirm our appointment this afternoon.

o: let me connect you with his receptionist. please wait while i transfer you.
c: hey, wait! (click) shoot. i wonder if she can speak english.

(ring)
r: engineering office, receptionist’s desk. how may i help you?
c: oh. yes. i need to confirm an appointment with mr. momotaro tanaka this afternoon.

r: your name, please?
c: charles harrison. do you know when he’ll be in?

r: your appointment is for three forty-five. he is in the building right now. should i have him paged?
c: please.

r: please hold. (caller on hold, over the pbx momotaro tanaka, please pick up line seven.
m: (picking up line seven) yes?

r: your three forty-five appointment, a mr. harrison, to speak with you.
m: i’ll take it. please transfer him here.
r: okay. (transfers call)

(ring)
m: mr. harrison. this is mr. tanaka. how are you?
c: not bad. i was going over the blueprints and had a question ...