酒店文职人员（英文简历）HOTEL CLERK_个人简历

sandy lin 15/f,tower2 ,bright china,building1,beijing. 　　 　　objective: 　　to contribute developed customer relations and administrative skills to a challenging in a hotel. 　　 　　 　　summary of qualifications: 　　 　　developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members. 　　detail-and goal-oriented. 　　function well in high-stress atmosphere. 　　knowledgeable on both eeco and aptec computers systems. 　　career history 　　1992-present the oliver hotel,whitewater,ks 　　hotel clerk 　　resolved guests needs.controlled reservation input utilizing eeco computer system.handled incoming calls.maintained daily reports involving return guests，corporate accounts,and suite rentals.inspected rooms. 　　 　　1988-1991 walden hotel,walton,ks 　　hotel clerk 　　trained personnel.handled telephone,international fax and telex bookings.maintained daily and monthly reports tracking demands and guaranteed no-show billing.utilized aptec computer for inputting group booking and lists. 　　 　　 　　1986-1987 walden hotel,walton,ks 　　sales associate 　　assisted customers.maintained stock.opened/closed shop.tracked best selling novels,and made recommendations to customers. 　　 　　1983-1985 bethel college,north newton,ks 　　secretary 　　responsible for general clerical duties.resolved inquiries.assisted in locating guest speakers. 　　 　　education 　　bethany college,lindsborg,ks 　　bachelor of science;sociology,1983 　　 　　preferences 　　furnished upon request. 　　 　　candidates customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume. 　　education is de-emphasized because candidates work history is strong.