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如何制造最“自然”的商务寒暄:中英文对话(一)_商务口语

做介绍是比较严肃的事情,夸夸其谈并不被欣赏。

初次见面,一般采用握手的礼节。握手者双目注视对方,微笑,问候,致意,不要看第三者或显得心不在焉。除了关系亲近的人可以长久地把手握在一起外,一般都是握一下即可。上下级之间,上级伸手后,下级才能接握;主人与客人之间,主人宜主动伸手;男女之间,女方伸手后,男方才能伸手相握;当然,如果男方为长者,则遵照前面所说的方法。

不要使自己有紧盯或逼视对方的样子,才被认为有礼貌。与人谈话时,不要用手指指人,不宜与对方离得太远或太近。不要过于兴奋,过多的手势会被认为不得体。

对女士衣饰可予以赞扬,但不要问人家是花多少钱买来的等问题。

要牢记对方的姓名和职位。

为使交谈进行下去,可以开始纯属交际性的谈话,如天气等,这在很多国家都是可行的。

要把在座的每一个人都介绍到。除了介绍名字之外,提供一些个人背景情况,有助于介绍双方进一步交谈。

西方人通常不像中国人和日本人那样在介绍时彼此递送名片,他们通常只有在商务活动中才使用名片。

英: in the following conversation, carol jacobs is a senior executive from a corporate head office. she’s on a business trip to the company’s asia division office (joint venture in beijing). david li, the vice-president in charge of asian operations, greets her.

david: good morning, carol. it’s great to see you again.

did you have a good trip over?

carol: yes, it was a good flight. i was a little tiredyesterday, but i’m ok now.

david: great! if you’re ready, i’d like to introduce you to some of our key personnel.

carol: let’s go.

. . . . .

david: carol, this is kathy chen, our financial officer.

kathy, i’d like you to meet carol jacobs.

carol: i’m pleased to meet you, kathy. you’re doing a great job. the division’s finances are in top shape.

kathy: thank you, ms jacobs. i’m happy to meet you,too.

david: and this is ben guo. he’s in charge of marketing.

ben, let me introduce carol jacobs.

ben: how do you do, ms jacobs?

carol: it’s a pleasure to meet you, ben. so you’re the one responsible for those outstanding sales figures i’ve seen.

ben: thank you. i must say i have a great staff.

david: i think you’ll find all of our staff is top-notch.

carol: i’m already convinced of that, from the reports i’ve seen. well, i’d like to see our manufacturing operation now, if i could.

david: sure thing! right this way .....

中: 在下面的对话中,carol jacobs 是一家合资公司总部的一名高级主管人员。她出差到了这家公司的亚洲地区的分公司(在北京合资)。主管亚洲地区业务的副主席会见了她。

david: 早上好。carol,再次见到你真好。你旅途还愉快吧?

carol: 唔,还不错。昨天还有点累,现在没事儿了。

david: 太好了!如果你已经准备好了的话,我想把您介绍给这儿的主要工作人员。

carol: 咱们走吧。