办公室英语之国际电话转接_办公英语

(o=operator, c=chinese)

o: is this the silver star trading company?

c: yes, it is.

o: this is the overseas telephone operator in the united states. we have a call for mr. john wang in the international finance department from a mr. robert of abc company in new york.

c: from whom, did you say?

o: from a mr. robert of abc company in new york.

c: thank you. just hold the line, please.

several seconds later...

c: hello. i'm sorry but mr. john wang is in a conference right now.

o: oh, is that right? when will he be free?

c: well, he'll be free around four o'clock.

o: i see. just a minute, please.

several seconds later...

o: hello. how about mr. peter chen, then?

c: yes, he's here. one moment, please.

pause

peter chen: hello. this is peter chen speaking.

o: oh, mr. chen? will you hold the line, please?

pause

o: thank you for waiting. mr. robert is on the line. go ahead, please.

peter chen: thank you.