办公室英语：Apologies(会话篇)_办公英语

part one

lily: i owe you an apology, mr. steven.

steven: what do you mean, lily?

lily: i'm terribly sorry about the appointment last thursday. i hope you'll excuse me.

steven: forget it. i'd have done exactly as you did if i had been in your situation.

lily: that's very kind of you to say so.

part two

eva: sorry to be late. i was caught up in a traffic jam. am i the last guest to arrive?

john: yes, vips always are. so it's quite all right. and you're a very important person
　　　at this party.

eva: oh, please don't!

john: i was just kidding. we've been expecting you all this time!

part three

annie: sorry to have kept you waiting, eva. i was answering an overseas call.

eva: it's alright. you must be a very busy general manager.

annie: well, i hope you weren't bored while i was on the phone.

eva:  no. i was reading this new brochure of yours, you see. i'm very much interested
　　　 in your new product.